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Please allow 24 to 48 hours for a response. Please note that our offices are open from 9 AM to 5 PM EST Monday to Friday, thank you.

With respect to sales of Design.ME® products on Amazon.com, we will provide a manufacturer’s warranty only for products purchased from a reseller who we have confirmed as providing genuine, new and authentic Design.ME® brand products. Currently, ZONBRANDS is the only reseller that we have confirmed and the only reseller for which the manufacturer’s warranty applies.