Refund policy

We want you to love your DESIGNME purchase. If you're not 100% satisfied with your purchase, we would be happy to provide a return or exchange for any full-size product ordered at designmehair.com within 30 days of purchase.

To initiate a return or exchange, please reach out to our customer service team at help@designmehair.com, including your order number, the name of the item you'd like to return, and reason for the return.

Please note that we monitor returns and reserve the right to refuse service to anyone that may misuse or abuse the policy.